Annual Maintenance Contracts
An AMC replaces unpredictable call-outs with planned preventive visits, a fixed annual price, guaranteed response times and a written record of everything done to your property.
Most maintenance spending is reactive: a unit fails, a leak appears, a call is made, a price is quoted under pressure. Planned maintenance inverts that. Systems are inspected before they fail, small faults are corrected while they are still small, and the annual cost is known in advance instead of discovered a failure at a time.
| One-off call-out | Annual Maintenance Contract | |
|---|---|---|
| Response time | Subject to availability | Guaranteed priority attendance window |
| Cost predictability | Quoted per incident | Fixed annual price, agreed in advance |
| Call-out charges | Charged per visit | Included within the contract |
| Preventive visits | None — attendance is reactive | Scheduled across every covered system |
| Property records | None retained | Written report after every visit |
| Fault detection | After failure | During scheduled inspection, before failure |
| Spare parts | Sourced on the day, subject to delay | Common consumables carried, priority sourcing |
| Accountability | Per job | Continuous, under one contract |
Every contract is priced after a property assessment, because a four-bedroom villa with two AC systems and a five-bedroom villa with a pool and landscaped grounds are not the same commitment. The packages below define what is covered; the price is confirmed in writing after we walk the property.
Apartments and smaller villas needing core systems covered.
Priced after property assessment
Standard villas wanting the whole property under one contract.
Priced after property assessment
Large villas, compounds and properties with pool and grounds.
Priced after property assessment
We visit and record every system: AC units, water heaters, distribution boards, pool equipment and grounds. No charge, no obligation.
You receive a written condition report identifying anything already requiring attention, separate from the contract itself.
We propose the package and visit frequency that suit the property, with the annual price stated in writing.
On agreement, visit dates are scheduled for the year so you know when we are coming, not just that we will.
By property assessment: the number and type of AC units, the number of bathrooms and water heaters, the presence of a pool and landscaped grounds, and the visit frequency you select. We do not publish a flat rate because it would be wrong for most properties — either overpriced for a small villa or unrealistic for a large one.
Major component replacement, works arising from misuse or third-party damage, and full renovation works are quoted separately. Contract clients receive preferential rates on these, and nothing is carried out without a written quotation and your approval.
Yes. Pool maintenance and grounds maintenance can be added to a live contract at any point, and the annual price is adjusted pro rata.
Response windows are defined in the contract by package tier, with the fastest guaranteed attendance on Estate contracts. Emergencies affecting water, power or cooling are prioritised across all tiers.
Yes, and it is worth doing — a documented maintenance history with a Municipality approved contractor is a genuine asset at sale or handover. Contracts can be transferred to a new owner for the remaining term.
The property assessment is free and comes with a written condition report whether or not you go on to sign a contract. It is the most useful hour you can spend on a villa you intend to keep.